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Info Center

1. GENERAL

This site is powered by FB88.com. At FB88.com we take the security of your data very seriously, we want our services to be safe and enjoyable environments for our audience. We are committed to maintaining the confidentiality of the personal information collected by us in order to allow you to enjoy playing online at FB88.com, FB88.com complies with all applicable data protection and privacy laws.

In order to provide you with the full range of services, we are sometimes required to collect information about you. The Policy covers the use of personal information that is collected when you use FB88.com. The Policy also gives you information about cookies.

From time to time you may be asked to submit personal information about yourself (e.g. name, postal address, email address, membership number, telephone or mobile number, date of birth or payment details) in order to use the Services and the Site. Whenever you provide such personal information, we will treat that information in accordance with this Policy. When using your personal information, we will act in accordance with current legislation and will aim to meet current best practice.

By providing your personal information and registering with us or logging on with us when you enter our Website, you explicitly consent to Pinnacle processing and disclosing your personal information for the purposes, and otherwise in the manner set out in this Privacy policy, or as otherwise provided in accordance with the Terms & Conditions.

We may also monitor your use of this website. This may include monitoring how many times you visit, which pages you go to, and the originating domain name of a user's internet service provided. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

By using this site, you acknowledge and accept both the terms and conditions of this privacy policy and the purposes and methods of processing for which your data is collected. If you do not understand how we handle or use the personal information you provide to us, then you are invited to send in any question to [email protected]

2. INFORMATION COLLECTED AND HOW IT IS USED

When you open and subsequently use your FB88.com account, specific data is collected including, but not limited to:

Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email;

Records of correspondence, whether via the Website, email, telephone or other means;

Your responses to surveys or customer research that we carry out.

Have access to basic information from your social network accounts such as your Facebook, Weibo, Zalo, Instagram, etc. as well as you made publicly available on such account. In addition, when using the Services, you may be will use the Personal Information for the purposes set out herein and disclose such information only to third parties as detailed in this Privacy Policy.

We may collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information which is relevant to the provision of the Services

Details of the transactions you carry out with us, whether via the Website, telephone or other means;

Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data.

We may use your personal information and data together with other information for the purposes of:

Certify that you are at least 18 years old or older in jurisdictions in which the minimum age for use of the FB88.com services is greater than 18.

  • Setting up, operating and managing your account;
  • Complying with our legal and regulatory duties;

Carrying out customer research, survey and analyses;

Providing you with information about promotional offers and our products and services, where you have consented

Confirm various financial transactions, to occasionally send you events and news information to provide you with customer support services and to provide a full and effective gaming service.

Monitoring transaction for the purposes of preventing fraud, irregular betting, money laundering and cheating.

Recording all internet communications, details of transactions you carry through the site and details of your visits to the site. Please also note that all correspondence and telephone calls may be recorded for training purposes.

Verify your identity and prevent fraudulent or illegal activity.

Where contact with our offices is made by telephone, we record all conversation for security purposes. These recordings are the property of FB88.com and are not made available to any third party except any arbitration service to which we subscribe. You may choose not to provide personally identifiable information, but this may lead to decreased functionality of the Website for you, and/or the inability to provide you with certain products or services. If you complete a transaction on our Website using a credit card, the credit card processor may collect your information for verification.

If in time newsletters are sent and you no longer wish to receive our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter. The name you register with must be yours. In addition, it is very important that you complete the account details with valid information, since they will be used in the course of validating financial transactions and the other aforementioned purposes.

3. VISITOR INFORMATION

During the course of any visit to the site and the pages you see, along with a short text file called a “cookie” are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before.

FB88.com uses cookies and collects IP addresses. Information supplied by cookies and IP addresses can help us to provide you with a better online user experience and assist us to analyses the profile of our visitors. This information is not used to develop a personal profile of you and the log files are regularly purged.

4. MINORS

The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at [email protected]

5. CONFIDENTIALITY

FB88.com undertakes substantial efforts to protect your confidentiality, identity, preferences and other information it has collected about you and we will not knowingly allow access to this information to anyone outside FB88.com, other than as described in this Policy.

All FB88.com employees are required to comply with the terms of this Policy. This Policy provides that employees are obligated to keep your information strictly confidential. This obligation continues once an employee has left FB88.com.

You should also do your part in protecting your information. Your FB88.com Player password is confidential and we recommend that you not divulge it to anyone or enable others to discover it.

6. USE AND STORAGE OF INFORMATION

When you supply any personal information to FB88.com we have legal obligations towards you in the way we use that data, and your personal information will not be sold to any third-party groups.

The purposes for which we may use your data include:

  • to help us identify you and any accounts you hold with us;
  • service administration purposes;
  • statistical analysis;
  • marketing;
  • fraud prevention and detection;
  • to notify you of any changes to this website or our service which may affect you;
  • security vetting;
  • improving our services;

You will be given the opportunity to withhold or withdraw your consent for your use as detailed below. We may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you
  • where you have opted to receive further correspondence
  • to invite you to participate in surveys about our services (participation is always voluntary)
  • for marketing purposes where you have specifically agreed to this.

The Company may release account information when The Company believes, in good faith, that such release is reasonably necessary to:

  • comply with law;

enforce or apply the terms of any user agreements or;

protect the rights, property or safety of FB88.com, FB88.com players, or others or;

your information is provided to comply with a service you requested on the site.

In addition, The Company also reserves the right to use the information collected to occasionally notify you about important functionality changes to the Web site, new services, and special offers you'll find valuable.

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies or as described below where there is offensive or inappropriate content on the website) or as described below in relation to our business partners. Generally, we will only use your information within FB88.com; however sometimes we may use third parties to process your information (e.g. providers of web hosting, maintenance services, security, credit agencies). We may also use third parties to carry out checks on devices you use in accessing our Services for risk vetting and your own protection. Vetting may involve placing a cookie or other file on your device to collect and process technical data on your device. To the extent that such third parties are data processors, we will require those third parties to comply strictly with our instructions and we will require that they do not use your personal information for their own business purposes.

We may also share your personal data with our business partners for marketing purposes.

When you submit a bug, suggestion, complaint, question, request, or any other email correspondence, The Company asks for your email address so that you can receive a response.

If you win a prize or other promotional feature, The Company may ask for your real name, mailing address, and e-mail address so that you can be notified and arrange for delivery.

By registering for an account, you agree that FB88.com may display your user name and game play records. From time to time, (and usually when you win a prize), The Company may ask you to voluntarily provide general demographic and other personal information for inclusion on the FB88.com "Winners" page.

When you play games, or access your account information, FB88.com offers the use of a secure server. The secure socket layer (SSL) encrypts all information you input before it is sent to FB88.com or sent to you. Furthermore, all of the customer data collected is protected against unauthorized access through the most up-to-date industry-standard security measures. That being said absolute security of any information displayed online cannot be guaranteed.

7. CORRECTION OF INCORRECT ACCOUNT INFORMATION

It is your responsibility to input Your Contact Details correctly and notify FB88.com of any changes. You may update Your Contact Details from time to time through the "My Account" management page on the Website or by contacting Customer Services here

You may, at any time, request to change and update your Personal Information by emailing us at [email protected]. You may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations

We will retain your information for as long as needed for the purposes described in this Privacy Policy.

We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

8. DATA SECURITY

We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

We employ industry standard procedures and controls to ensure the safety of our users ‘information, such as:

· Secure network topology, which includes instruction prevention and Firewall system;

  • Encrypted communication;
  • Authentication and access control;
  • External and internal audit tests; etc.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the services, and we make no warranty, express, implied or otherwise, that we will prevent such access. You acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the interne

In order to comply with our legal and regulatory requirements, personal data will not be kept for longer than is necessary (generally not more than six years after the closure of your account). All such information will be held in accordance with this privacy policy.

9. LAW ENFORCEMENT AND PROTECTION OF USERS:

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

10. LIMITS OF CONFIDENTIALITY

Due to the existing legal, regulatory and security environment, FB88.com may be required, under certain circumstances, to disclose personally identifiable information about our Players. FB88.com will use its best reasonable efforts to limit such disclosure to the following:

  • Where FB88.com believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or
  • where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce FB88.com’s rights.

Further, we can, and you authorize us to, disclose your identification, name, street address, city, post code, country, phone number, e-mail, and company to third party agents of FB88.com as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.

11. MONITORING

We may monitor and record communications with you (such as telephone or chat conversations and email) for the purpose of quality assurance, fraud prevention and compliance.

12. THIRD PARTY WEBSITES

Please keep in mind that this Privacy Policy does not apply to any third-party website, services or applications, even if they are accessible, downloadable, or otherwise distributed through the service. You should always review their privacy practices carefully before providing personal information to such third parties. We are not responsible for the privacy policies of other websites. We strongly suggest that you review such third party's privacy policies before providing any information to them. You should contact these entities directly with questions about their use of the information that they collect.

You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third-party sites and your usage of them.

13. INFORMATION ABOUT THIRD PARTIES

FB88.com maintains relationships with other websites that operate as its affiliates; however, FB88.com has not control over their activities. FB88.com will immediately cease doing business with any affiliate that abuses the terms of the affiliate agreement. This includes, but is not limited to: spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact our Affiliate Team at +84-4-123456789 or email [email protected].

14. OPTING IN, OPTING OUT AND MODIFYING INFORMATION

By opting to receive email from through the website, you are opting in to receive by electronic mail information and/or offers on any new promotions, events, products or materials from our clients for whom we manage this policy.

We may share your personal data with organizations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by mail, telephone, SMS text, fax, email or other available means of communication about products, services, promotions or special offers

If at any time you indicate that you no longer want to receive such email communications, or if you want to change or correct any previously provided information we maintain, you can opt out at any time.

As a security precaution, we may ask that you provide identifying information such as name, address, and/or birth date in order to confirm your identity. In addition, access to personally identifiable information may be limited or denied where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by law.

To unsubscribe from any or all forms of communication, please either use the ‘Unsubscribe’ link found in our promotional e-mails or contact us at [email protected]. Un-subscription from receiving any marketing material may take up to three (3) business days to take effect.

15. ADVERTISEMENTS

We use a third-party advertising technology to serve advertisements when you visit the platforms and use the services. This technology uses non-personal information (technical, gameplay, device and connection, analytic, anonymous, data combination) with regards to your use of the services to serve advertisements to you (e.g. by placing third-party cookies on your web browser). We may also use our third parties and share with them non-personal information to assist us in evaluating the success of our advertising campaigns and help us retargeting our users. You may opt-out of many third-party ad networks.

16. COOKIES

You agree that we may, from time to time, place cookies on your device to save information (such as user name, password, other personal details, e-mail address, technical device information such as the model and its IP address) to make full use of the functionality and services on our website and to allow your browser to identify you as a user. These cookies cannot be used to run programs or deliver viruses to your computer, and are uniquely assigned to you. It can only be read by the web server(s) that placed the cookies on your device

We may use cookies as a means of collecting information from a web server for the above purposes following a customer's use of the Website. If you register with us or if you continue to use the website, you agree to our use of cookies.

A cookie is a text-only string of information that we send to the cookie file of the browser on the hard disk of your computer, smart phone or another device, if you agree. These cookies allow us to distinguish you from other users when you visit and/or use our website. We may use the data generated from cookies to compile statistical data on your use of our website. You are not obliged to accept cookies from us and you have the ability to accept or decline cookies at any time by modifying the settings in your browser.

If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings to block cookies (the process you follow will different from browser to browser). Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.

For help on how to modify your browser settings, see our FAQs here.

17. SSL DATA ENCRYPTION

Our FB88.com website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided. Security Guarantee If you are using a security-enabled browser (such as Microsoft Internet Explorer, Firefox, Chrome), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. At FB88.com, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name and address and other critically sensitive information like your credit card number. Standing behind our security technology, we also provide our Website Security Guarantee, further ensuring that you are protected every time you buy online with us. For more details, take a look at this guarantee.

18. UPDATES OR AMENDMENTS TO THE PRIVACY POLICY

By opening an Account with FB88.com, you agree to the terms of this Policy, we may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on this website. We encourage you to review this Privacy Policy regularly for any changes.

Your continued use of the Services, following the notification of such amendments on this website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

If we make any material or substantial changes to this Privacy Policy we will use reasonable endeavors to inform you by email, notice on the Website or other agreed communications channels. If you do not agree to the changes you should cease using this website. If there is any conflict between these terms and specific local terms appearing elsewhere on FB88.com then the latter shall prevail.